Delete your account and data — Sổ Nhà
You can delete your Sổ Nhà account and associated data at any time, using either of the two methods below.
Method 1 — Delete in the app (recommended)
- Open the Sổ Nhà app and sign in.
- Go to Settings.
- Choose Delete account and confirm.
This takes effect immediately and cannot be undone.
Method 2 — Request by email
Send an email to support@tahonest.com from the email address registered to the account, with the subject "Sổ Nhà account deletion request". We process requests within 30 days and confirm by email.
Data that is deleted
- Your sign-in account (the email address used for authentication).
- Your user record (display name, personal settings).
- Your membership in the household (you are removed from the household).
- Device tokens (if any) used to send push notifications.
Data that is retained
- Transactions you created in a household that still has other members are retained within that household for reconciliation purposes, attached to the payer name as of creation time — no longer linked to your deleted account.
- If you are the last member of the household, that entire household space (all transactions, categories, budgets, pending invites) is permanently deleted immediately afterwards, automatically, with no recovery.
- Minimal technical logs (abuse-prevention counters, anonymised crash reports) are kept for a limited time and then deleted automatically; they contain no financial content.
Full details on data and retention: see the Privacy Policy.